Effective Date: 12/20/24
At Waves of Wellness Chiropractic, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
- Personal Information:
- Name, address, phone number, email address, and other contact details.
- Health and medical history relevant to your care.
- Insurance information for billing purposes.
- Non-Personal Information:
- Data collected through our website, such as IP addresses, browser types, and website usage statistics, to improve our services.
How We Use Your Information
- Providing Services:
- To deliver chiropractic care and related services.
- To schedule and manage appointments.
- To communicate with you regarding your care.
- Billing and Insurance:
- To process payments and insurance claims.
- To verify insurance coverage and eligibility.
- Marketing (with consent):
- To inform you about new services, promotions, and wellness tips.
- You may opt out of marketing communications at any time.
- Legal Compliance:
- To comply with federal and state laws, including HIPAA regulations.
How We Protect Your Information
We take appropriate physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. This includes:
- Secure storage of physical records.
- Encryption and secure access controls for digital data.
- Regular training of staff on data protection protocols.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
- With Your Consent:
- For referrals to other healthcare providers or specialists.
- With Third-Party Service Providers:
- For administrative tasks, such as billing and insurance processing, under strict confidentiality agreements.
- As Required by Law:
- To comply with legal obligations or respond to lawful requests from authorities.
Your Rights
As a patient, you have the following rights regarding your personal information:
- Access and Correction:
- You can request access to your records and correct inaccuracies.
- Restriction:
- You can request that certain uses or disclosures of your information be restricted.
- Confidential Communication:
- You can request how and where we communicate with you.
- Complaints:
- If you believe your privacy rights have been violated, you can file a complaint with us or with the Department of Health and Human Services (HHS).
To exercise these rights, please contact us using the information below.
Cookies and Website Tracking
If you visit our website, we may use cookies to enhance your browsing experience. These cookies collect non-personal data and can be disabled through your browser settings.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated via our website or in-office notice. The “Effective Date” at the top of this policy will indicate when it was last revised.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Phone: (910) 859-8359
Fax: (910) 371-3144
Email: [email protected]
Address: 473 Olde Waterford Way, Suite #118, Leland, North Carolina 28451
Thank you for trusting Waves of Wellness Chiropractic with your care and information.